Frequently Asked Questions for Internal Medicine Consultants of York
Whether you’re a new or existing patient at Internal Medicine Consultants of York, you probably have questions for our friendly, knowledgeable staff. Please find the answers to some of our most frequently asked questions listed here. Should you not see the answer to your specific question listed, please feel free to reach out to our office directly and we’ll respond to your inquiry as soon as possible!
I’m a New Patient. What Do I Need to Bring to My First Appointment?
Please bring all of the following items with you to your first appointment:
- Valid driver’s license
- All medication bottles
- A list of any allergies
- Also, please have your medical records transferred to our office prior to your visit
When Do I Need to Bring My Insurance Card to Your Office?
Please bring your insurance card with you to every appointment.
When Do I Have to Pay My Insurance Co-Pay?
Your co-pay is due at the time of your visit.
Is There a Charge for Missed Appointments?
Yes, there is a $30 fee if you don’t notify our staff of cancellation within 24 hours prior to your appointment.
How Can I Request My Medical Records from Your Office?
A release form must be signed in person at our office. There is a $25 fee if transferring records out of our practice. If the medical records are to be transferred to another doctor’s office, please have their fax number readily available to us.
What Is an Annual Wellness Visit?
Patients 65 years or older are entitled to a free annual wellness visit at IMC. This face-to-face visit with your medical provider is a chance for you to talk about your health, set goals and learn more about what you can do to improve and maintain your health.
Why Do I Need an Annual Wellness Visit?
An annual wellness visit is used to help identify any potential problems, such as memory loss, depression, hearing impairments or risk of falls. We can then establish a list of any necessary health screenings, as well as preventive plans to help you stay healthy. By reviewing your personal and family health history and your current lifestyle, your provider can give you the information and tools necessary for you to make healthier choices and to reduce your risks of illness.
What Will Happen During My Annual Wellness Visit?
We will review your personal health history and your family health history and evaluate how you feel both physically and mentally. We will also discuss your ability to perform basic daily life activities and your personal safety, as well as any medicines or supplements you currently take. We will also discuss certain risk factors that could impact your health and suggest steps that you can take to lower your risks, such as:
- Weight loss
- Smoking cessation programs
- Falls prevention
- Nutritional counseling
We will also go over any recommended health screenings for you and create a customized wellness plan for you that will include your specific health goals, as well as referrals to health educators and/or preventive counseling programs, if needed.
What Should I Bring to My Annual Wellness Visit?
You may be asked to complete or update a Health Risk Assessment form before your visit or when you arrive at the office. You should also plan on bringing all of the following:
- A list of all health care providers and specialists you’ve visited within the last year.
- All medicines, including medicines you buy at the drug store without a doctor’s order. If you don’t want to bring the medicines with you to your visit, write down the names of all medicines you currently take and how much you take (dosage).
- Your advance directive (living will), if you have one, and your Physician Order for Life-Sustaining Treatment (POLST), if completed.
- Any questions you may have about setting your wellness goals and preventing illness.
Is an Annual Wellness Visit the Same as a Physical Exam?
No, your annual wellness visit is not a typical office visit. It’s intended to be a proactive approach to maintaining your health and reducing the future risk of illness. If you have a current health concern, please schedule an office visit or a traditional physical exam with your primary health care provider.
When Should I Schedule My Annual Wellness Visit?
You must be 65 or older to schedule an annual wellness visit, and the visit should be scheduled once a year (or approximately 12 months following your most recent annual wellness visit).